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Air Canada Refund & Compensation Guide

Air Canada flight delay compensation. Air Canada flight cancellation compensation. Learn how to get full refund from Air Canada, refund policy specifics and how to claim Air Canada compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Air Canada is a full-service airline registered in Canada. Despite that, on some of its flights you are protected under European laws. There are two “laws” that apply to Air Canada European flights — EC261, also known as the EU flight compensation regulation, and the Regulation UK261. If your Air Canada flight from Europe is delayed, cancelled or overbooked, you might get EU or UK flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM AIR CANADA

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Air Canada Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

If your Air Canada flight is delayed, and you reach your destination 3 or more hours later than planned, and this delay is due to the airline’s fault, you might be entitled to European flight delay compensation (250-600 euro). For example, aircraft technical problems and airline staff strikes are considered the airline’s fault (you can get delayed flight compensation from Air Canada).

Euro banknotes - small

Air Canada Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

If your Air Canada flight is cancelled, Air Canada must give you a full refund or a new flight to your destination. These rules only apply to Air Canada flights from Europe. There are situations, when you are also entitled to European flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km